Did you know as Chartered Physiotherapists we are governed not only by the Health and Care Professions Council, but also the Chartered Society of Physiotherapists and the Jersey Care Commission?
These bodies hold us to very high standards of professionalism and care.
In order to provide the best possible care to you and help you reach your dreams, we always…
Maintain the highest standards of professionalism, this means we treat others with honesty, integrity and respect.
Remain accountable to our decisions and communicate with transparency in the event of error or complaint.
Understand and prioritise your needs, making sure we are always working towards your goals and treating your wellbeing as our top priority.
Respect your rights, cultural differences, dignity, privacy and preferences.
Act in an open and welcoming manner, challenging discrimination wherever necessary.
Communicate with openness and honesty, always providing you with the most accurate information available to us.
Keep your information and our records secure and confidential, complying with GDPR and local regulations.
Act within our abilities, where appropriate recommending other professionals who may be better suited to helping you with your problem.
Stay on top of research developments and always provide the most up to date, evidence informed care possible.
Reflect critically on our own practice and conduct, implementing changes whenever we identify room for improvement.
Welcome feedback and use it to better ourselves and the service we provide, this is why you may be contacted during or following your treatment requesting honest feedback of the care you received.
And for all of our wonderful athletes, we are also held accountable to the International Federation of Sports Physical Therapy code of ethics.
This means we promise to…
Appreciate the physical, mental and emotional demands of training and competition
Promote your health and recognise athlete-specific issues which jeopardise this, including age-related issues for younger athletes
Never put competition, profit or performance above your health and wellbeing
Always maintain confidentiality and gain your consent before discussing issues with coaching staff, parents or other stakeholders
Treat injury prevention as our top priority
Work effectively with other members of the multidisciplinary team such as psychologists and sport and exercise medics to achieve the best outcome, referring onwards when necessary
Remain vigilant to signs of doping and always act in accordance with UK Anti-Doping, International Olympic Committee and the World Anti-Doping Agency rules and regulations